Privacy Policy
At Leak Lock Forever, we respect your privacy and are committed to protecting the personal information of our website visitors, customers, distributors, and business partners. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with us in relation to our waterproofing tapes, membranes, and related manufacturing products.
This Privacy Policy applies only to information collected through our website and online communication channels. It does not apply to information collected offline or through third-party platforms unless specifically stated.
1. Consent
By accessing or using the Leak Lock Forever website, you consent to this Privacy Policy and agree to its terms.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Company or business name
- Phone number / WhatsApp number
- Email address
- Address (city, state, country)
- Any information you voluntarily provide through contact forms, enquiries, or emails
b) Technical & Usage Information
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and website interactions
- Referring website or source
3. How We Collect Information
Information is collected when you:
- Fill out enquiry or contact forms
- Request product details, quotations, or samples
- Contact us via email, phone, or WhatsApp
- Browse our website (through cookies and analytics tools)
4. How We Use Your Information
We use the collected information to:
- Respond to enquiries and provide customer support
- Share product information related to waterproofing tapes, membranes, and solutions
- Process orders, quotations, and business communications
- Improve website performance, content, and user experience
- Develop new products, services, and features
- Send promotional or marketing communication (only where permitted)
- Maintain internal records and comply with legal obligations
5. Log Files
Leak Lock Forever follows standard industry practices by using log files. These files record visitors when they visit the website. Information collected may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click data. This information is used for analyzing trends, administering the website, tracking user movement, and gathering demographic insights. This data is not linked to personally identifiable information.
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Store visitor preferences
- Improve website functionality
- Analyze traffic and user behavior
You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Leak Lock Forever does not have access to or control over cookies used by third-party services or advertisers.
7. Data Security & Storage
We implement appropriate physical, electronic, and administrative security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we follow industry-accepted standards to safeguard data, no method of online transmission or storage is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements.
8. Sharing of Information
Leak Lock Forever does not sell, rent, or trade your personal information. Information may be shared only:
- With trusted service providers for website, logistics, marketing, or IT support
- When required by law or government authorities
- To protect the rights, safety, or property of Leak Lock Forever
9. Third-Party Privacy Policies
Leak Lock Forever’s Privacy Policy does not apply to third-party websites, advertisers, or services linked through our website. We advise users to review the respective privacy policies of those third parties for detailed information.
10. Your Data Protection Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to data processing
- Withdraw consent for marketing communications
- Request data portability where applicable
Requests can be made by contacting us through the details provided on our website.
